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X-WR-CALNAME:Hancock (IN) Economic Development Council Events
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UID:e88a994b60847fd3f5bf29ddce531b13@www.hancockedc.com
DTSTAMP:20260420T191655Z
DTSTART:20260818T123000Z
DTEND:20260818T163000Z
SUMMARY:Time Management and Customer Service
DESCRIPTION:The customer service environment is complex and demanding\, which can make it difficult to get things done. However\, as a customer service representative\, how you spend your time directly affects the business and customer relationships. In this workshop\, you'll learn tools and techniques you can implement immediately that will help you get things done\, making you a more valuable resource to your organization and to your customers.Learning Objectives:Identify factors that prevent you from effectively managing your timeDetermine what is important and what is notList tools for keeping track of tasksExplain how to effectively delegate tasksSummarize best practices for managing your timeIntended Audience: Customer service and sales representatives at all levels who want to develop or improve their time management skillsWorkshop Length: 4 hoursPlease note: This is an interactive\, virtual\, live\, instructor-led training. To successfully complete the training\, you must have a computer with a working microphone\, speakers\, and a camera.
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