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X-WR-CALNAME:Hancock (IN) Economic Development Council Events
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UID:8b4077aa6a4434add27043542cad2e8a@www.hancockedc.com
DTSTAMP:20260420T151307Z
DTSTART:20260527T123000Z
DTEND:20260527T163000Z
SUMMARY:Writing Effective Customer Service Emails
DESCRIPTION:Billions of emails are sent each day around the world\, and employees of most organizations spend a good portion of their day processing email. The ability to write clear\, concise\, and effective emails that get the desired results is a key skill needed in all organizations. This skill-set is extremely important in a customer service role. In this workshop\, you’ll learn the keys to writing effective customer service emails using multiple examples and hands-on activities.Objectives:Explain why effective emails are important in customer serviceCompose a clear and concise email subject line\, greeting\, and closingOrganize and compose the body of an email effectively to get the desired resultSummarize best practices for writing effective emails in customer serviceIntended Audience: Customer service and sales representatives who want to write effective emailsWorkshop Length: 4 hoursPlease note: This is an interactive\, virtual\, live\, instructor-led training event. To successfully complete the training\, you must have a computer with a working microphone\, speakers\, and camera.
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